Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Help center
  1. Help center
  2. Support - CodeKick

Verbetering suggereren

Verplichte velden zijn aangeduid met een asterisk*
Medium

Geef a.u.b. details over het probleem dat u ondervindt.

, multiple selections available,
Versleep bestanden, plak screenshots of blader naar een bestand
Mogelijk gemaakt door Jira Service Management
{"xsrfToken":"930dd266e1760e14f708a2e67044b2fb3b954f03_lout","branding":{"id":"6","key":"supck","name":"Support - CodeKick","portalBaseUrl":"/servicedesk/customer/portal/6","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/6/18","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#999999","headerLinkHoverBGColor":"#999999","headerBadgeColor":"#999999"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/5ed3e54c-7e95-446b-8a9b-d8ae124c95ea/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ODU4ZWYyOS00M2UwLTQxODItYTI3Mi0zZDZlNGU4ZjBiOGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjVlZDNlNTRjLTdlOTUtNDQ2Yi04YTliLWQ4YWUxMjRjOTVlYSI6WyJyZWFkIl19LCJleHAiOjE3NzA5NTcyNzIsIm5iZiI6MTc3MDk1NjY3Mn0.jBIuXW6EZ6ZlNPGGj3T1kRZdwCcl9VR_fYorAw5P-sY&client=9858ef29-43e0-4182-a272-3d6e4e8f0b8a&mode=fit","logoId":"5ed3e54c-7e95-446b-8a9b-d8ae124c95ea","isLogoAvailable":true,"helpCenterTitle":"Welkom op onze helpdesk","sharedPortalName":"Help center","userInitialAnnouncementHeader":"Klik hieronder op de vraagstelling die het best past bij jouw probleem.","userInitialAnnouncementMessageWiki":"<p>Is onderstaande onduidelijk of vind je niet wat je zoekt? Bel dan naar 050 73 40 01 of mail naar <a href=\"mailto:support@codekick.be\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">support@codekick.be</a></p>","translations":{"nl-NL":{"helpCenterTitle":"Welkom op onze helpdesk","sharedPortalName":"Help center","announcementHeader":"Klik hieronder op de vraagstelling die het best past bij jouw probleem.","announcementMessage":"Is onderstaande onduidelijk of vind je niet wat je zoekt? Bel dan naar 050 73 40 01 of mail naar [support@codekick.be|mailto:support@codekick.be]","localeDisplayName":"Nederlands (Nederland)"},"en-US":{"localeDisplayName":"Engels (Verenigde Staten)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"nl-NL","userLanguageTag":"nl-NL","portalThemeColor":"#167c7b","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"6","key":"supck","projectId":12029,"serviceDeskId":6,"name":"Support - CodeKick","description":"<p>Heb je algemene IT problemen rond je website, mailbox, facebook, ...?<br> Misschien kunnen wij je helpen?</p>\n<p>Is onderstaande onduidelijk of vind je niet wat je zoekt?<br> Bel dan naar 050 73 40 01 of mail naar support@codekick.be.</p>","portalBaseUrl":"/servicedesk/customer/portal/6","reqTypes":[{"id":"60","name":"Andere vragen","descriptionHtml":"","callToAction":"Andere vragen","introHtml":"<p>Ziet u niet wat u zoekt? Selecteer deze optie en wij zullen u helpen.</p>","icon":11401,"iconUrl":"https://codekick.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11401","groups":[15],"key":""},{"id":"62","name":"Een fout/bug rapporteren","descriptionHtml":"","callToAction":"Een fout/bug rapporteren","introHtml":"<p>Vertel ons het probleem waar u last van heeft.</p>","icon":11411,"iconUrl":"https://codekick.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11411","groups":[15],"key":""},{"id":"63","name":"Een nieuwe functie suggereren","descriptionHtml":"","callToAction":"Een nieuwe functie suggereren","introHtml":"<p>Laat ons uw idee weten voor een nieuwe functie.</p>","icon":11446,"iconUrl":"https://codekick.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11446","groups":[15],"key":""},{"id":"59","name":"Een vraag stellen","descriptionHtml":"","callToAction":"Een vraag stellen","introHtml":"<p>Zit je met een vraag? Selecteer dit en we zullen graag uw vragen beantwoorden.</p>","icon":11426,"iconUrl":"https://codekick.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11426","groups":[15],"key":""},{"id":"57","name":"Technische ondersteuning","descriptionHtml":"","callToAction":"Technische ondersteuning","introHtml":"<p>Heeft u hulp nodig met installeren, configureren, of het oplossen van problemen? Selecteer dit om hulp aan te vragen.</p>","icon":11407,"iconUrl":"https://codekick.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11407","groups":[15],"key":""},{"id":"104","name":"Verbetering suggereren","descriptionHtml":"","callToAction":"Verbetering suggereren","introHtml":"<p>Ziet u een punt voor verbetering? Wij horen het graag.</p>","icon":11433,"iconUrl":"https://codekick.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11433","groups":[15],"key":""},{"id":"58","name":"Vragen over licenties en facturering","descriptionHtml":"","callToAction":"Vragen over licenties en facturering","introHtml":"<p>Kies dit indien u vragen heeft over licenties of facturering.</p>","icon":11418,"iconUrl":"https://codekick.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11418","groups":[15],"key":""},{"id":"61","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":11427,"iconUrl":"https://codekick.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11427","groups":[],"key":""}],"reqGroups":[{"id":15,"name":"Algemeen"}],"orderMapping":{"15":[59,62,57,58,63,104,60]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"333cd852-ab1b-33f3-992a-652da6150698","appLinkName":"System Confluence","appLinkUrl":"https://acprojects.atlassian.net/wiki","spaceKey":"SUPCK","spaceName":"Support - CodeKick","spaceUrl":"https://acprojects.atlassian.net/wiki/spaces/SUPCK","isServer":false},"labels":[],"projectKey":"SUPCK","serviceDeskId":6,"kbLinkDomainURLs":["https://codekick.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUPCK","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Nederlands (Nederland)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ODU4ZWYyOS00M2UwLTQxODItYTI3Mi0zZDZlNGU4ZjBiOGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEyMDI5IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzA5NTc4NzIsIm5iZiI6MTc3MDk1NjY3MiwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.tqBoAZbCvGOyLihbuOei3nPmL0TJzF_NTD97OSn38A8","targetCollection":"upload-project-12029","endpointUrl":"https://api.media.atlassian.com","clientId":"9858ef29-43e0-4182-a272-3d6e4e8f0b8a","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":104,"projectId":12029,"issueType":{"id":"4","name":"Improvement"},"form":{"name":"Verbetering suggereren","descriptionHtml":"","callToAction":"Verbetering suggereren","intro":"<p>Ziet u een punt voor verbetering? Wij horen het graag.</p>","instructions":"","icon":11433,"iconUrl":"https://codekick.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11433","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"E-mailbevestiging sturen naar","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Samenvatting","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Prioriteit","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10000","label":"Blocker","selected":false,"children":[]},{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Beschrijving","description":"Geef a.u.b. details over het probleem dat u ondervindt.","descriptionHtml":"<p>Geef a.u.b. details over het probleem dat u ondervindt.</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"multiselect","jiraFieldType":"components","fieldId":"components","fieldConfigId":"","label":"Componenten","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10125","label":"Jira","selected":false,"children":[]},{"value":"10126","label":"Openbare website","selected":false,"children":[]}]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Bijlage","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/6/create/104","requestValidateBaseUrl":"/servicedesk/customer/portal/6/validate/104","calendarParams":{"firstDay":1,"date":"2026-02-12T22:24:32-0600","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"333cd852-ab1b-33f3-992a-652da6150698","appLinkName":"System Confluence","appLinkUrl":"https://acprojects.atlassian.net/wiki","spaceKey":"SUPCK","spaceName":"Support - CodeKick","spaceUrl":"https://acprojects.atlassian.net/wiki/spaces/SUPCK","isServer":false},"labels":[],"projectKey":"SUPCK","serviceDeskId":6,"kbLinkDomainURLs":["https://codekick.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ODU4ZWYyOS00M2UwLTQxODItYTI3Mi0zZDZlNGU4ZjBiOGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEyMDI5IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzA5NTc4NzIsIm5iZiI6MTc3MDk1NjY3MiwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.tqBoAZbCvGOyLihbuOei3nPmL0TJzF_NTD97OSn38A8","targetCollection":"upload-project-12029","endpointUrl":"https://api.media.atlassian.com","clientId":"9858ef29-43e0-4182-a272-3d6e4e8f0b8a","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=codekick","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"930dd266e1760e14f708a2e67044b2fb3b954f03_lout","baseUrl":"https://codekick.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://codekick.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"9858ef29-43e0-4182-a272-3d6e4e8f0b8a","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"adad175c2df946159573609c442b65c9","siteDefaultLanguageTag":"nl-NL","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://codekick.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}